Make sure you signed in with the same email used for the payment. Then sign out, sign in again and check your plan in My Account.
If the payment was approved and the plan doesn't appear, contact support with your account email and the payment date.
Explore by subject
Plans and payments
Updated on 18/10/2026
Make sure you signed in with the same email used for the payment. Then sign out, sign in again and check your plan in My Account.
If the payment was approved and the plan doesn't appear, contact support with your account email and the payment date.